Welcome to HeySure! Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://heysure.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We collect information about you in a variety of ways. This includes:
- Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, and any other information you choose to provide.
- Usage Data: We may also collect information about how the Site is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Video Testimonials: Our primary service involves collecting video testimonials from your customers. These videos may contain personal data if customers choose to share such information in their testimonials.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our Site and services
- To notify you about changes to our Site or services
- To allow you to participate in interactive features of our Site when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Site and services
- To monitor the usage of our Site
- To detect, prevent and address technical issues
3. Analytics and Monitoring
We use Pirsch for analytics and monitoring purposes. Pirsch helps us understand how our Site is used, and we use this information to improve our Site and services. Pirsch does not collect any personal data; it provides us with aggregate data on user behavior.
4. Affiliate Programs
HeySure participates in an affiliate program provided by Lemon Squeezy. This program tracks users locally and communicates with Lemon Squeezy to recognize referrals. We do not share any personal data with Lemon Squeezy as part of this process.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Protection Rights
You have certain data protection rights, including:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@heysure.com.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Thank you for using HeySure!